Questions & Answers
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CONTACT INFORMATION
Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
Shopping Information
Delivery charges for orders from the Online Shop?
Delivery charges vary by location and order value. Orders above ₹499 ship free across India.
How long will delivery take?
Delivery typically takes 3–7 working days. You'll receive tracking updates via SMS or email.
What exactly happens after ordering?
We confirm your order by email, process it, and dispatch it with a tracking link for live updates.
Where can I view my sales receipt?
Receipts are emailed after purchase and also accessible from your account under "My Orders".
How do I add a gift receipt to an order?
During checkout, check "Add gift receipt" and enter a message. Prices will be hidden on the gift receipt.
Payment Information
How is the recipient reimbursed?
We refund the original payment method. In special cases, we offer store credit or bank transfers.
Can I be reimbursed through the original payment method?
Yes, we always prioritize refunding the original method. It may take 3–7 days to reflect in your account.
Website Use
Which browser is best to use the site?
We recommend the latest versions of Chrome, Firefox, or Safari for the best browsing experience.
How do I subscribe to the newsletter?
Scroll to the bottom of any page and enter your email in the newsletter box, then click "Subscribe."
